Green Party Deputy Leader and TD for Dublin Rathdown, Catherine Martin, today called for Transdev to appear before the Oireachtas Transport Committee to explain consistent Luas delays in recent months.
Speaking today, Deputy Martin said that the Luas used to be a consistent, reliable service, but unfortunately commuters cannot currently depend on the service.
“I have been inundated with complaints from daily commuters in my constituency who are frustrated with the Luas service in recent times. Commuting at peak times is currently a nightmare for Luas passengers due to overcrowding, delays, repeated failures of the Real Time Information displays and debit card machines, not to mention accessibility issues with the lifts at Dundrum and Connolly out of service in recent weeks.
“The lack of communication between the Luas operators and passengers is also unacceptable. Yesterday, for example, passengers on the Luas Green Line on their way into the city centre were given no advanced warning in respect of having to disembark at the Luas stop at Cowper. The problem at Cowper didn’t occur suddenly and the authorities had adequate time to warn passengers travelling on that line, but failed to do so.
“I’m calling for Transdev to appear before the Oireachtas Transport Committee to explain the poor service in recent weeks, and to find out what is needed to restore the reliability of Luas services. Following on from that, the Committee should consider calling other stakeholders in, including Minister Shane Ross, Department of Transport and Dublin City Council officials.”